To be the pioneering and leading airport operating company in our target regions (Europe, Russia and the Commonwealth of Independent States, Middle East, Africa and India).
To create the highest value for all stakeholders in airport operations through our customer-oriented management approach.
Our Corporate Values
Professionalism: We perform our duties with the utmost diligence and at the highest standards, following global developments related to our work. We consider our jobs and job-related priorities in all our interactions.
Respect: We act in line with ethical standards as a fundamental rule, prioritizing respect for people, the environment, laws and regulations. We behave in an honest, transparent, fair and responsible manner in all our endeavors.
Dynamism: Having adopted the principle of a dynamic and flexible work ethic, we work in an efficient, result-oriented manner, no matter what the circumstances. Constantly remaining aware of environmental conditions and monitoring change, we respond and adapt to change promptly.
Innovation: We continually create opportunities for improvement and innovation in all processes, with an emphasis on customer satisfaction. Being aware that difference stems from innovative practices, we employ our best efforts to ensure that our services are contemporary and creative.
Teamwork: Being aware that cooperation, mutual commitment, expertise and knowledge sharing are the building blocks of success, we also consider teamwork the assurance of personal success and we support teamwork in all endeavors.
TAV Value Chain
Value Creation: As TAV Airports Holding, we will continue to generate value for our shareholders with our energy and determination.
Regional Player: We will proceed on our way as one of the strongest regional players of Europe, Russia and the Commonwealth of Independent States, Middle East, Africa and India.
Customer Satisfaction: With our vast know-how, highly qualified human capital and advanced technology, we will maintain our service mentality based on customer satisfaction in operations and management.
Human Capital and Teamwork: We aim to fortify our distinguished position we have achieved with our young and dynamic team, formed by the most qualified professionals in Turkey, and to generate value through our highly qualified work force, our most valuable asset.
Performance: We have served approximately 451 thousand flights and 53 million passengers annually. Hereby, we are one of the leading airport operating companies in the world.
Growth: We are moving forward with determination towards our target of "Serving an average of 100 million passengers annually by 2017" as an international brand with evergrowing business volume and